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PRIVACY POLICY
General Terms
This Privacy Policy defines how Ottati, Lda may use the information that the user provides or that we obtain through this website (www.ottwear.com) or through other communication channels.
This Privacy Policy must be read together with our Terms and Conditions. All definitions used in the Terms and Conditions shall apply to this Privacy Policy, unless otherwise stated.
If, for any reason, you do not accept our Privacy Policy or do not agree to comply with the Terms and Conditions, please stop using this website immediately. You may always contact us by email: orders@ottwear.com.
Please note that our website and other Ottati, Lda digital platforms may contain links to third-party websites/digital platforms provided for your convenience. Ottati, Lda is only responsible for the privacy, data protection, and security practices of our own websites/digital platforms; therefore, we recommend that you check the privacy and security policies and procedures of each of the other websites/digital platforms you visit.
Personal Data
When visiting our website, we may request the submission of certain mandatory personal data.
Personal data is specific information about personal characteristics or factual information relating to an individual who can be identified from such data. This includes, among other information, name, address, telephone number, and date of birth.
Information that does not allow your identification or cannot be directly linked to your identity is not considered personal data.
How and why we use your personal data
We process personal data in accordance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) and applicable Portuguese law, including Law No. 58/2019. Processing is carried out based on one or more of the following grounds, as applicable: performance of a contract and pre-contractual steps, compliance with legal obligations, legitimate interests, and/or consent (where required):
- contacting the user via publications, direct marketing materials, and event invitations that may be of interest to them (you may cancel your subscription to such communications at any time by emailing orders@ottwear.com with “Cancel Subscription” in the email subject). All our communications also include a “Cancel” link;
- fraud verification and prevention;
- tracking your activity on our websites/digital platforms;
- personalizing and improving your experience on the websites/digital platforms;
- when required by law or to meet a regulator’s requirements.
When you interact with our digital platforms, we also automatically collect all the data listed below about your visit. This collection is mainly carried out to help us better understand how our customers use our digital platforms, allowing us to create better content and more relevant communications:
- How you accessed our digital platform and the Internet Protocol (IP) address used;
- Browser type, versions and plug-ins, and operating system;
- The path taken through our digital platform, including which links were accessed and all searches made, how long you stayed on a page, and other page interaction information;
- Which videos you watched and for how long;
- Which content received “likes” and which was shared;
- Which advertisements you saw and responded to;
- Which push-up messages you may have seen and responded to;
- Subscription status;
- Data collected from any form you completed;
- From the IP address used to access our digital platforms, we can infer your country of location and we can analyze which activity led to the execution of specific operations on our digital platforms (for example, downloading an application).
Disclosure of your personal data
In order to promote our products and services or to fulfill contracts, we may need to appoint another organization to process your personal data on our behalf. These operations may include, for example, payment processing organizations, delivery organizations, fraud prevention and tracking companies, credit risk management companies, or postal collection and distribution companies.
We may also share your data with third parties:
- if there is a legal or regulatory duty to do so;
- if it is necessary to do so to enforce our Terms and Conditions or other contractual rights;
- to legally assist police or security services in preventing and detecting crime or terrorist activity.
We may share your personal data with our partners, who have been carefully selected and may occasionally change. However, we only share data if you have consented to receive marketing related to our partners, or if one of the conditions in the paragraph above applies.
Some of the organizations to which we may disclose your personal information are located outside Portugal and the European Union, in countries that may not have laws protecting privacy rights as broadly as in Portugal. If we transfer your personal data to other territories, we will take appropriate steps to ensure that it is protected in accordance with this Privacy Policy.
In the event of disclosure of your data to third parties, we ensure that your information is adequately protected.
Cookies: what they are and how we use them
Under Law No. 41/2004 of 18 August, as amended by Law 46/2012 of 29 August, it is permitted, within legal terms, to store information and to access information stored in a user’s terminal equipment.
Accordingly, and like many other website operators, we use the standard technology known as cookies (small pieces of information stored by the browser on your computer, used to record navigation on this website on each visit).
Cookies do not attach to your system or damage your files. Most browsers automatically accept cookies; there is a simple procedure in most browsers that allows you to reject or accept cookies. However, please note that disabling cookies may limit your experience on our website.
It should also be noted that this website uses Google Analytics to record and store types of user behavior. Google Analytics is an analytics service developed by Google Inc. (“Google”) that uses cookies, transferring and storing information on a server in the United States of America. This service may only use such information to evaluate your use of this website, compile reports on website activity, and provide other services associated with website and Internet usage for the website operator. The IP address transmitted by your browser to Google Analytics will not be combined with other Google data. As indicated above, the user can prevent cookies from being stored; however, doing so may affect the functionality of this website.
Right to Object
If you wish to exercise your right to object regarding any aspect related to your personal data or this Privacy Policy, please write to us at orders@ottwear.com. Ultimately, you may contact the Portuguese Data Protection Authority (CNPD).
Changes to this Privacy Policy
Our goal is to meet high standards of security and privacy and, therefore, our policies and procedures are constantly under review. We may change this Privacy Policy whenever deemed appropriate and necessary. We recommend that you periodically check this page to read and review the most recent version.
Cookie Policy
Cookies are small text files with relevant information that your access device (computer, mobile/smartphone, or tablet) loads, through the Internet browser, when a website is visited by the user.
Placing cookies will not only help the site recognize the user’s device the next time they visit, but it will also be essential for the website to function. The cookies used by orders@ottwear.com on all its websites do not collect personal information that allows the user to be identified. They store generic information, namely the form or place/country of access by users and how they use the websites, among others. Cookies retain only information related to your preferences and browsing.