{"id":5418,"date":"2026-03-04T15:18:19","date_gmt":"2026-03-04T15:18:19","guid":{"rendered":"https:\/\/ottwear.com\/politica-de-envios-y-entregas\/"},"modified":"2026-03-09T09:26:45","modified_gmt":"2026-03-09T09:26:45","slug":"shipping-delivery-policy","status":"publish","type":"page","link":"https:\/\/ottwear.com\/en\/shipping-delivery-policy\/","title":{"rendered":"Shipping &amp; Delivery Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>SHIPPING &amp; DELIVERY POLICY<\/strong><\/h2>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>1. Destinations<\/strong><\/h4>\n\n\n\n<p>We ship to <strong>Portugal<\/strong> and potentially <strong>worldwide<\/strong>, subject to logistics availability.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2. Timeframes<\/strong><\/h4>\n\n\n\n<p>Shipping and delivery times vary by destination and carrier. The estimated delivery time is <strong>48 to 72 hours<\/strong>. Delays may occur during peak periods.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>3. Shipping Costs<\/strong><\/h4>\n\n\n\n<p>Shipping costs are calculated and shown <strong>before<\/strong> you place the order.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>4. Customs &amp; Taxes (International Orders)<\/strong><\/h4>\n\n\n\n<p>For destinations outside the EU, orders may be subject to <strong>customs duties, local taxes and clearance fees<\/strong>. These are the customer\u2019s responsibility and vary by country.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>5. Address Accuracy &amp; Failed Delivery<\/strong><\/h4>\n\n\n\n<p>Customers must provide a complete and accurate shipping address. If a parcel is returned due to incorrect\/incomplete address or repeated failed delivery, reshipping fees may apply.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>6. Damaged Parcels \/ Missing Items<\/strong><\/h4>\n\n\n\n<p>If your parcel arrives damaged or items are missing, contact <strong><a href=\"mailto:orders@ottwear.com\">orders@ottwear.com<\/a><\/strong> within <strong>72 hours<\/strong> with photos and your order number.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>SHIPPING &amp; DELIVERY POLICY 1. Destinations We ship to Portugal and potentially worldwide, subject to logistics availability. 2. Timeframes Shipping and delivery times vary by destination and carrier. The estimated delivery time is 48 to 72 hours. Delays may occur during peak periods. 3. Shipping Costs Shipping costs are calculated and shown before you place [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5418","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping &amp; Delivery Policy - OTTATI Sportswear<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ottwear.com\/en\/shipping-delivery-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping &amp; Delivery Policy - OTTATI Sportswear\" \/>\n<meta property=\"og:description\" content=\"SHIPPING &amp; DELIVERY POLICY 1. Destinations We ship to Portugal and potentially worldwide, subject to logistics availability. 2. Timeframes Shipping and delivery times vary by destination and carrier. The estimated delivery time is 48 to 72 hours. Delays may occur during peak periods. 3. 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